Revolutionizing customer engagement, SuperCenter replaces manual workflows with fully autonomous AI agents that reduce costs, eliminate inefficiencies, and respond with humanlike empathy—24/7.
End-to-end AI-driven operations with zero human intervention.
Augment your team with tireless AI agents, capable of scaling with your business instantly.
24/7 intelligent AI responding in real-time across channels.
Ensuring seamless, emphatic and human-like interactions.
SuperCenter AI is redefining customer experience with fully autonomous AI-driven interactions. Our powerful AI agents handle complex conversations, optimize engagement, and scale operations — without human intervention.
Real Conversations. No Humans Needed.
SuperCenter AI handles inquiries, requests, and resolutions with emotional intelligence and brand-aligned tone—24/7.
See AI Conversations in Action
AI-Optimized Performance
From conversion rates to agentless resolution times, SuperCenter reveals what’s working and what needs improvement — so you can scale smarter, not harder.
Uncover Operational InsightsReal-Time Intelligence That Powers Every Decision
From sentiment shifts to call performance, SuperCenter AI delivers instant insights that enable your team to respond faster, serve smarter, and act with precision.
Gain Insights Instantly
AI Orchestration, Zero Manual Effort
SuperCenter doesn’t stop at understanding—it executes. Automate customer journeys, trigger next-best actions, and coordinate responses across every channel with zero manual input.
Gain Insights Instantly
SuperCenter’s AI agents don’t just assist—they act. From resolving tickets to escalating edge cases, every interaction is handled without human input, right out of the box.
Our system adapts continuously. Each conversation, customer touchpoint, and outcome trains the AI to deliver smarter, faster, more contextual responses.
Your customers won’t even realize they’re talking to AI. SuperCenter mirrors your brand tone and responds with emotional intelligence, empathy, and precision—24/7.
No heavy lifting required. SuperCenter connects seamlessly with your CRM, helpdesk, and messaging platforms to unify your entire service ecosystem.
Track performance in real time. From customer sentiment to resolution efficiency, SuperCenter delivers actionable analytics for instant decision-making.
Whether you're handling 100 or 10,000 conversations a day, SuperCenter expands automatically—no hiring, no bottlenecks, no downtime.
From e-commerce to finance, SuperCenter adapts to your workflows, your tone, and your customers—automatically.
AI that scales with your busiest days.
Automate returns, answer questions, and boost conversions—without hiring more during peak seasons.
Your 24/7 onboarding and support powerhouse.
Automate walkthroughs, troubleshooting, support and upgrades—24/7 across all channels.
Faster resolutions. Happier customers.
Resolve billing queries, upgrades, and outages instantly—escalating only when needed.
Empathetic, compliant, always-on care.
Book care, answer insurance queries, and support patients with HIPAA-compliant AI.
Secure service. Zero queue time.
Answer finance queries instantly—from fraud alerts to account updates—all handled by compliance-aware AI.
Support every learner—without overloading your team.
Support students 24/7 with AI tutors that guide, assist, and enroll—globally, across time zones.
A fast-growing fintech lender struggled with high delinquency rates, inconsistent agent performance, and rising operational costs. Manual follow-ups, irregular coaching, and lack of prediction models contributed to low promise-to-pay conversion.
SuperCenter deployed a fully autonomous Debt Collection AI CoE, integrating:
Voicebots that qualify debtors in real time
Dynamic Prediction Engine to score promise-to-pay likelihood
Emotion & Behavior AI to guide the bot toward the right tone
Agentic Orchestration to route “ready to pay” customers to human agents
Real-time Coaching for debt agents based on sentiment, pacing, compliance, and silence usage
34% improvement in promise-to-pay conversions
23% increase in full-settlement likelihood over 90 days
40% reduction in call handling time for human agents
Agentic Orchestration to route “ready to pay” customers to human agents
End-to-end follow-up automation, ensuring no debtor slipped through gaps
A global consumer electronics brand faced long backlogs in warranty claims, slow customer response times, and inconsistent information across sales and service channels.
SuperCenter deployed an Omnichannel Warranty Support Hub:
Autonomous chat + voice assistants that validate serial numbers, check warranty status, and troubleshoot issues
AI claim triage to determine eligibility instantly
Emotion AI to detect frustration and escalate high-risk customers
Automated task tracking ensuring every promise (replacement, repair, follow-up) is completed
SuperCenter dashboards giving managers full visibility of claim volumes and SLA health
45% faster warranty resolution
29% drop in service center walk-ins
Consistent customer experience across WhatsApp, web chat, and hotline
Automatic follow-ups, eliminating missed commitments
A regional telecom operator faced challenges with congested hotlines, inconsistent customer handling, and low conversion from outbound telesales campaigns.
SuperCenter implemented a Telco AI CoE that automated both inbound and outbound flows:
Voicebots handling prepaid/postpaid queries
Network troubleshooting automation
Usage/billing explanation using Agentic AI
Real-time escalation to human agents with all context carried over
AI-driven outbound campaigns for plan renewal and upsell
Intent + sentiment scoring to qualify high-potential customers
Dynamic, personalized scripts using conversational AI
60% of inbound calls handled autonomously
3× increase in outbound conversion rates
Reduced operational cost per call by 38%
Improved CX scores due to shorter wait times and consistent experience
A healthcare provider faced high patient wait times, appointment no-shows, and slow handling of patient complaints and follow-ups.
SuperCenter rolled out a Healthcare Experience AI Hub tailored to medical operations:
AI booking assistant for scheduling, rescheduling, cancellations
Complaint intake voicebot that captures symptoms and urgency
Emotion AI to identify distressed callers and route appropriately
Follow-up orchestration for prescription reminders, lab result notifications, and doctor availability
Unified patient experience across hotline, WhatsApp, mobile app
41% reduction in no-shows
32% faster complaint resolution
Consistent triage across channels
Higher staff efficiency, with nurses spending more time on clinical care instead of calls
A multi-brand service company needed an always-on support layer to handle daily queries such as billing, status tracking, product usage, and service complaints.
SuperCenter established an Autonomous Support Center powered by:
24/7 agentic voicebots + omnibots
AI knowledge orchestration using SuperKnow
Hyper-personalized responses based on behavior profiles
Predictive follow-ups for service completion, delivery, and troubleshooting
Management dashboards for real-time SLA tracking
Up to 70% of routine inquiries automated
Higher customer satisfaction through faster responses
Cost-to-serve reduced by 35%
Managers gain full visibility into operations, performance, and workforce needs
Take the first step towards transforming your business. Sign up for our free trial and experience the power of SuperCenter for yourself.
SuperCenterTransforming Industries through Innovative Technology
C-12-3A, KL Trillion, 338, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
+012 345 67890
Updates right to your Inbox